Getting a loved one out of jail is stressful enough. Nobody should have to fight the website too. At Mike Snapp Bail Bonds, we want this site to work for every person who lands on it, including people who browse with a screen reader, navigate by keyboard alone, use voice control, or need larger text and stronger color contrast.
Last updated: August 25, 2026
What accessibility standard does this website follow?
We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. That is the benchmark most United States courts, federal agencies and state procurement rules point to, and it is the one we measure ourselves against.
We want to be straight with you about where we stand. Level AA is the target, not a finish line we have already crossed. We audit this site regularly and those audits still turn up problems, some of which we are actively fixing right now. Claiming perfect conformance would be easy to type and impossible to back up, so we are not going to do it. What we will tell you is what the standard is, that we test against it, and that anything we find goes on a list and gets worked.
Practically, meeting Level AA means text you can read without straining, color combinations that hold up for people with low vision or color blindness, every function reachable with a keyboard and not just a mouse, form fields that announce what they want, images that carry a real description rather than a filename, and a page structure that a screen reader can move through in a sensible order. Those are the things we check.
What are we doing to keep this site accessible?
Accessibility is not a project that ends. Every time we add a page, a form, or a section of content, that new work can introduce a barrier that was not there the week before, so the testing has to keep pace with the building.
We run automated scans across the whole site using axe, an industry standard testing engine, at both desktop and mobile screen sizes. Automated tools are useful but limited. They catch missing image descriptions, empty buttons and broken page structure, and they miss most of what actually stops people, so we also test by hand. That means unplugging the mouse and moving through the site with the Tab key, checking that the focus indicator is always visible and that nothing traps you, and reading pages with a screen reader to hear what they actually announce.
When a scan or a manual pass turns up a problem, we log it and prioritize it by how badly it blocks somebody. Anything that stops a person from calling us, reading our bail information, or submitting the application forms goes to the front of the queue. Smaller polish items get scheduled behind those. We also review accessibility whenever the site gets a design change, because a new color or a new layout can quietly undo work that was already done.
What about content we do not control?
Parts of this site come from other companies. The map on our contact page is served by Google. The spam protection on our forms is Google reCAPTCHA. Some pages embed or link to court schedules, inmate search tools and county jail systems run by Orange County and Osceola County.
We do not write that code and we cannot fix it directly. What we can do is choose accessible options where a choice exists, provide a plain alternative when the third party tool does not cooperate, and press the vendor when something is broken. If a map, a form check, or a county lookup tool is blocking you, that is exactly the kind of thing we want to hear about, because we can almost always get you the same information another way. Call us and a licensed agent will simply read you what you need or walk you through it on the phone.
The same goes for documents. If one of our bail application PDFs or online forms is not working with your assistive technology, do not fight it. Call us and we will take the information directly and complete the paperwork with you.
How do you report an accessibility problem?
Tell us and we will fix it. You do not need to know the technical name for what went wrong, and you do not need to phrase it a particular way. Something like "I could not get past the menu with my keyboard" or "the green text on the green button is impossible for me to read" is genuinely all we need to start.
It helps if you can include the page you were on, what you were trying to do, what happened instead, and what device, browser or assistive technology you were using. If you only remember one of those, send that one anyway.
Call us any time at (407) 246-0919. We answer 24 hours a day, 7 days a week, because bail does not keep office hours. You can also email snappbail@aol.com or reach us through our contact page. We aim to respond to accessibility reports within two business days, and if the fix will take longer than that, we will tell you what we are doing and offer you another way to get the same information in the meantime.
Our office is at 3910 S John Young Pkwy. Ste A, Orlando, FL 32839, directly across from the Orange County Jail, and you are welcome to come in and speak with somebody in person. If you would like to know how we handle the information you send us, that is covered in our privacy policy.