She Went Above and Beyond Her Duties

A Difficult Day Made Easier

This customer arrived for their first visit to a bail bond office unsure what to expect, and we put them at ease before and after they walked in. They could tell how professional and caring the whole team was. They had chosen Mike Snapp Bail Bonds, and the paperwork and process were explained so clearly that they left with far less stress than they came in with.

We made this customer comfortable before and after they arrived, explaining the paperwork and premium clearly so they left with far less stress. Then, when the release stalled at the holding facility, our agent kept calling on her own day off until their loved one was out. Going that far is not in any job description, but it is exactly the kind of effort families remember for years.

Later, on her day off, our agent kept calling the holding facility until this customer's loved one was released, going far above and beyond her duties. It is the reason we keep our phones on for 24 hour bail bonds.